Shipping Policy
Overview
At Merc’s Mercury, we aim to provide a smooth and reliable shipping experience. This policy outlines how orders are processed, shipped, and delivered.
Processing Time
Orders are typically processed within 1–3 business days. Once your order has been prepared and shipped, you will receive a confirmation with tracking information.
Shipping Time
Delivery times may vary depending on your location.
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United States: 7–15 business days
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International: 10–20 business days
Please note that shipping times are estimates and may be affected by carrier delays or external factors beyond our control.
Shipping Costs
Shipping costs are calculated at checkout or may be included as part of promotional offers when available.
Order Tracking
Delays & Issues
Once your order has shipped, you will receive a tracking number via email. This allows you to monitor your package as it makes its way to you.
Lost or Stolen Packages
While we work to ensure timely delivery, delays may occasionally occur due to shipping carriers, customs processing, or high demand periods.
If your order is significantly delayed or you experience an issue, please contact us and we’ll assist you as quickly as possible.
Once an order has been marked as delivered, we are not responsible for lost or stolen packages. If this occurs, we recommend contacting your local carrier for assistance.
Incorrect Address
Please ensure that your shipping information is correct at checkout. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
Contact
If you have any questions about your order or shipping, feel free to reach out:
Email: sonofmerc07@yahoo.com
Phone: 251-597-3216